Indonesia's Trusted Maritime Documentation Authority

Professional Seafarer Visa Processing & Maritime Documentation Services

For over a decade, INDO DOCS has been the cornerstone of maritime documentation excellence in Indonesia, providing comprehensive visa processing, Seaman's Book services, and employment documentation support to Indonesian seafarers embarking on international maritime careers. Our commitment to precision, compliance, and ethical documentation practices has established us as the preferred partner for seafarers, manning agencies, and maritime employers across the archipelago.

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10+
Years Experience
5,000+
Seafarers Assisted
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15+
Countries Served
98%
Documentation Accuracy
Maritime Heritage

Indonesia: A Global Maritime Powerhouse

Indonesia stands as one of the world's leading seafarer supply nations, contributing tens of thousands of skilled maritime professionals to the global shipping industry annually. This rich maritime heritage, spanning centuries of navigation excellence, positions Indonesian seafarers as highly sought-after crew members on international vessels.

The Indonesian maritime workforce represents a critical component of global shipping operations, with seafarers serving aboard vessels flagged in dozens of nations and operating across every major shipping route worldwide. From container ships traversing the Pacific to tankers navigating the Arabian Gulf, Indonesian maritime professionals demonstrate exceptional skill, reliability, and professionalism.

However, this international maritime career pathway requires navigating complex documentation requirements, visa regulations, and compliance standards that vary significantly across jurisdictions. INDO DOCS was established specifically to bridge this complexity, providing Indonesian seafarers with expert guidance through every documentation challenge they encounter in pursuing their maritime careers.

Our Mission: To empower Indonesian seafarers with professionally prepared documentation that meets international standards, facilitates smooth visa processing, and supports successful maritime career progression while maintaining strict ethical and legal compliance.

Comprehensive Support

Our Maritime Documentation Services

INDO DOCS provides end-to-end maritime documentation services designed specifically for the unique requirements of Indonesian seafarers pursuing international maritime employment.

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Maritime Visa Processing

Comprehensive visa application support for seafarer transit and shore leave visas, including C1/D visas for the United States, Schengen seafarer visas, UK transit documentation, and visa arrangements for Middle Eastern and Asia-Pacific ports. We provide complete application preparation, embassy liaison, and documentation verification.

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Seaman's Book Services

Complete Seaman's Book administration including new issuance for seafarers beginning their maritime careers, renewal processing for experienced crew members, replacement documentation for lost or damaged books, and rank endorsement coordination with maritime authorities. All services comply with Indonesian maritime regulations and international conventions.

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Financial Verification

Professional financial documentation preparation for visa applications requiring proof of economic stability. Our services include ethical structuring of financial evidence, bank statement organization, employment income verification, and confidential document handling. All services maintain strict compliance with embassy requirements and ethical standards.

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Employment Documentation

Coordination of maritime employment documentation including medical fitness certificates, police clearance assistance, seafarer employment contracts, yellow fever vaccination cards, and liaison services with manning agencies. We ensure all documentation meets flag state and port state requirements.

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How We Work

The INDO DOCS Documentation Process

Our systematic approach ensures accuracy, compliance, and efficiency at every stage of your documentation journey.

1

Initial Consultation

We begin with a comprehensive assessment of your specific documentation requirements, reviewing your maritime employment details, travel destinations, visa categories, and timeline requirements. This consultation can be conducted via WhatsApp, phone, or in-person meeting.

2

Document Assessment

Our team conducts a detailed evaluation of your existing documentation, identifying any gaps, deficiencies, or areas requiring attention. We provide clear guidance on additional materials needed and timeline expectations for completion.

3

Professional Preparation

We meticulously prepare all required documentation according to embassy specifications, maritime authority standards, and international conventions. This includes application form completion, supporting document organization, and verification of all information for accuracy and consistency.

4

Embassy Coordination

INDO DOCS manages all interactions with embassies, consulates, and maritime authorities on your behalf. We schedule appointments, submit applications through proper channels, track processing status, and respond to any inquiries or requests for additional information.

5

Quality Verification

Before final submission and upon receipt of processed documents, we conduct thorough quality checks to ensure all documentation meets specifications, contains accurate information, and will facilitate smooth processing by authorities.

6

Secure Delivery

Completed documentation is delivered to you through secure channels with full tracking and confirmation. We provide detailed explanations of any validity periods, usage instructions, or follow-up requirements associated with your documents.

Our Commitment

Why Indonesian Seafarers Trust INDO DOCS

Specialized Maritime Expertise

Unlike general visa processing agencies, INDO DOCS specializes exclusively in maritime documentation. Our team possesses in-depth knowledge of international maritime regulations, seafarer-specific visa categories, Seaman's Book requirements, and the unique documentation challenges faced by Indonesian maritime professionals. This specialization enables us to provide targeted, effective solutions that general agencies cannot match.

Compliance-First Approach

Every document we prepare adheres strictly to applicable regulations, embassy requirements, and international conventions. We never compromise on legal compliance or ethical standards. Our reputation is built on providing documentation services that withstand scrutiny from embassies, maritime authorities, and employers. We do not make guarantees regarding visa approvals, as such decisions rest with consular officers, but we ensure that every application we support is thoroughly prepared and professionally presented.

Transparent Communication

From initial consultation through final delivery, we maintain clear, honest communication regarding timelines, requirements, fees, and realistic expectations. We explain each step of the process, answer questions promptly, and provide regular updates on application status. Our clients are never left uncertain about where their documentation stands or what steps remain.

Understanding Indonesian Seafarer Needs

As an Indonesia-based agency working exclusively with Indonesian seafarers, we understand the specific challenges you face: language barriers when dealing with foreign embassies, difficulty obtaining certain financial documents, tight joining deadlines for vessel assignments, and the stress of securing proper documentation while preparing for deployment. Our services are designed specifically to address these realities with practical, effective solutions.

Confidential Document Handling

We treat all personal, financial, and employment information with strict confidentiality. Your documentation is stored securely, shared only with authorized parties as necessary for processing, and handled with the privacy and discretion you deserve. We understand the sensitive nature of financial and personal information and maintain professional standards in all document handling.

Client Success Stories

Trusted by Indonesian Seafarers Worldwide

INDO DOCS made my C1/D visa application completely stress-free. After being rejected once due to incomplete financial documentation, I was worried about missing my container ship joining date in Houston. INDO DOCS reviewed my situation, restructured my documentation properly, and within three weeks I had my visa approved. Their understanding of maritime visa requirements is exceptional.

Captain Budi Santoso

Master Mariner • Container Vessel • C1/D Visa USA

I needed my Seaman's Book renewed urgently for a tanker assignment departing in two weeks. The maritime authority office was overwhelmed with applications. INDO DOCS expedited the entire process, coordinated directly with the authorities, and I received my renewed book with five days to spare. Professional service that understands seafarer timeline pressures.

Ahmad Hidayat

Chief Engineer • Oil Tanker • Seaman's Book Renewal

The financial verification requirements for my UK seafarer visa were confusing and intimidating. INDO DOCS explained exactly what was needed, helped organize my bank statements and employment records properly, and prepared supporting documentation that clearly demonstrated my financial stability. The visa was approved without any additional questions.

Rian Pratama

Second Officer • Cruise Ship • UK Transit Visa

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Ready to Begin Your Documentation Process?

Contact INDO DOCS today for a professional consultation. Our maritime documentation specialists are ready to assess your requirements, answer your questions, and provide clear guidance on the next steps for your visa, Seaman's Book, or other maritime documentation needs.

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